Yesterday was my first day of on the job Concierge training! (It was also the fourth of July. Disney was a madhouse!) My trainer is awesome and I'm already sad I will have to part with her soon. She is great at her job and I'm so lucky to be learning from her.
I am loving the concierge role so far. No two guest situations are the same, so things never get boring. The days go by super quickly and I feel a great sense of accomplishment when I am able to assist a guest.
Just a quick list of things I've gotten to do so far:
-Set up & change fastpasses
-Create/change/cancel dining reservations
-Print boarding passes for guest flights
-Set up/change Disney's Magical Express reservations
-Set up a My Disney Experience account
-Link magicbands to reservations and tickets
-Sell/upgrade tickets to our theme parks
I love that I get the chance to spend more time getting to know our guests and helping them plan their vacation. I can't wait to get to work tomorrow!
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